I have always rated Samsung until I purchased a Samsung oven in October 2017, it has broken down 4 times, one time during cooking of my Christmas lunch, Their customer service is appalling, worst I have ever encountered. Samsung claim to have 24 months warranty on their watches but refused to replace the strap for me despite clear photographic evidence. 40 Reviews. Reviews from Samsung Electronics employees about working as a Customer Service Representative at Samsung Electronics. Poor Samsung service is perhaps a global issue... my experience of Samsung's customer service is that it is BEYOND SHOCKING - at least in the UK. -Samsung's customer service is the worst. 131 reviews from Samsung Electronics employees about working as a Customer Service Representative at Samsung Electronics. There are over 100 authorised support centres across the UK that can help you. Samsung is statistically one of the most reliable products sold. from £419. Whether it's a product repair or just some help and advice. In this article, you will learn about Samsung's reliability, how to find service, and remedies in case you cannot find anyone to service your Samsung appliance. 75 Reviews. The TV is adequate; lots of money for a mediocre TV. from £329. Strap ripped off after 5 months of normal usage. Learn about Samsung Electronics culture, salaries, benefits, work-life balance, management, job security, and more. Samsung Stainless Steel Kitchen Appliances at Yale Appliance in Hanover . I am currently having to take an online retailer to court because of Samsung's inability to provide a laptop that functioned despite me parting with £1200. APPALLING CUSTOMER SERVICE. You're paying for the design, definitely not for customer service. But shop around if you don't need a double oven. Are Samsung Appliances Reliable? I've never bought a Samsung product until this TV and I now know to never buy another Samsung product. Worst customer service Bought a samsung galaxy watch active 2 in May 2020. The Samsung NE59M6850 is a good pick if you're in the market for an electric range that can adapt to your baking needs. Consumers complaining about Samsung most frequently mention customer service, business days and physical damage problems. Bought Samsung Fold 2 couple months ago, spent $49 for case , remove the case last night to clean, saw crack on back of the phone screen where the camera is, no dropped no fell off , so I called Samsung customer service , they did me a favor !!!!! Learn about Samsung Electronics culture, salaries, benefits, work-life balance, management, job security, and more. You can call Samsung's toll-free 1-800-SAMSUNG number 24/7 to talk to a Samsung Care Pro. My first contact with Samsung's phone support was … Sort by: Most popular Customer score Price (lowest first) Price (highest first) Samsung NV70K1340. 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