Here is the customers post: In … I am not disputing the late equipment return. •Return to a Service Center - Customers can return equipment to any Comcast service centers. Currently customers have the following options for returning leased equipment to Comcast. If you started the return process online, we’ll be in touch. We waited patiently and no such notice every came. Help & Support My Account My Account. We’ll tell you the best way to return your equipment at no cost. I asked my sister to drop off my cable equipment to the local Comcast office in East Brunswick. Comcast asks that all equipment be returned to a local Comcast service center. VERY IMPORTANT – PLEASE REVIEW LAST PAGE WITH INSTRUCTIONS ON RETURNING COMCAST EQUIPMENT. Source(s): https://shrinks.im/a0IGX. 4 years ago. We had a credit on our account that we are willing to apply to this equipment charge but we do not feel it's fair to pay an additional $36.39 for an equipment late fee when we had no idea what was going on. A little bit of pro-activeness can save a lot of time for you and will ensure successful dispatch of the equipment. Visit our Digital Return Center at xfinity.com/returns and follow the on-screen instructions for the device you'd like to return to us. Read this before you return your equipment. Under the arrangement, Xfinity customers will be able to return equipment to Comcast by dropping it off at a UPS Store. Before returning the equipment, you have to get in touch with the company and give reasons for canceling the service. If you didn’t see the news today, we’re working with The UPS Store to make it easier than ever for our customers to return their equipment. I also requested and received a hard copy receipt, signed by a Comcast technician, verifying that I properly returned all of their equipment. We would have gladly returned the equipment if we knew what was going on!!! You are probably getting him looked at for many things. NOTE: THIS LIST IS GENERALLY COMPLETE, BUT NOT TOTALLY INCLUSIVE USE THIS AS A CHECKLIST WHEN CLEANING. Get answers from Comcast Business Specialists and Customers like you. Comcast customers can drop off equipment as-is – no box or packaging required. We also do not know where and how to return equipment. Please advise, thank you. Shop Small Business Support Support. Subscribers face steep fines if they don't return equipment - which they rent from Comcast - when they cancel, change, or upgrade service. They had a technician call me and schedule a pickup and I met him at a Circle K nearby and gave him 2 digital boxes and a modem, all of the equipment … It's illegal. Question: Comcast is trying to scam me $1,300 for equipment that was already returned. I am happy to assist with the billing concerns. I want to return equipment since I changed my plan and am using my own modem now. Comcast Business. Can you please reach out through private message with the name, address and phone number on the account? I have a box that went bad and need exhange it for a new one. Comcast has teamed up with The UPS Store to offer convenient and free equipment returns at more than 4,400 The UPS Store locations. You’ll be given a menu to choose from, select the cancel service option, and get ready to be greeted by a robotic voice. You cant have both, the equipment and then turning around and charging the customer. Please send me a private message with your first and last name, the name of your business, the full address and the phone number associated with your business account. See reviews, photos, directions, phone numbers and more for Comcast Equipment Return locations in Annapolis, MD. Kitchen: Failure to clean stove/oven will result in Ex- Heavy cleaning charge Clean all light fixtures Vacuum top of cabinets 4 years ago. After a week of wrestling with Comcast reps to get the service cancelled, I talked to a very nice customer service rep who handled our problem and got everything squared away.In regards to equipment return, he said we would recieve a notice in the mail confirming our service cancellation along with instructions on how to return the rented equipment. Document everything you can now even if you don't have device serials. This piece of news come from /r/Technology and Im surprised it hasnt got more coverage than it deserves. We already have $63.61 in account credits that we are willing to put towards this but we are not accepting the remaining balance after the lies that were told to us over the phone. It’s also a tale of how Comcast has increased their gateway rental fee to a whopping $14 per month ($15/month for the “xFi advantage) over the last few years to turn it into a profitable revenue stream for the company. If you do not return RCN’s equipment in a timely manner, charges may result to cover the cost associated with replacing the unreturned equipment. 0 0. styer. I moved to Jacksonville, Fla., last year. Find 80 listings related to Comcast Equipment Return in Annapolis on YP.com. Lv 4. After you return your equipment, it will be removed from your account within 2 business days. Hi dsfd. Here is a link to the Local Service Centers in your area. Not only does he have Missing Comcast Equipment. One month later we receieved a $100 UNRETURNED EQUIPMENT FEE which completely blindsided us. Otherwise, chat with us or call 800.288.2020 to get started. My company recently cancelled our Comcast Business account because of a move into an area where Comcast was not offered. Products Products. Cart 0 Loading. Returning RCN Equipment. Shipping boxes and forms are not provided by Comcast. 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