Hope this helps! (Lots of bad reviews of appliances stem from shipping damages or poor installation, I'm learning.) BAD customer service! PRO TIP - Make sure to contact our staff at (888) 714-4938 to inquire about savings on Cafe appliances. One thing that I will mention is that the brushed bronze is NOT gold – it’s a true bronze. Products used:I am switching the appliances to Electrolux and Samsung as they go out. Warranty & insist on keep trying to fix a dead horse. I knew when we were doing our kitchen that I wanted white appliances. Café Appliances is unique because it has different color options and different handle styles, so there is limited customization. Not only will ge not take responsibility neither will the store that sold it to me. It actually started over a year ago, then it stopped for no apparent reason now it started back up 10-7-2020. SCAM! Without going into details of the months of bull crap with the crap customer service agents I am now told sorry we don't return for buyers remorse. You can't believe how poor their services are. It must be replaced with same defective part! And just in case a problem does crop up, good retailers can … It’s like me speaking to myself. They have agreed to send me the part but tell me I'm responsible for paying for installation, which can be a ridiculous cost! We had the misfortune of buying a new Cafe built-in refrigerator at the end of May 2020. We purchased a GE washer and dryer in July 2020. I know having a double oven would be nice, but you can fit 3 cookie sheets in this thing! I have fixed the ice maker twice, the profile wall microwave 3 times for the exact same switch, the down draft hood twice, and finally the cooktop twice and it finally caught fire this week! Cafe Appliances Review: Our thoughts after 2 years! No one tests ranges like we do. I got you beat mine never heated up from day one. The water and ice dispensers are stored on the inside which is really nice from a design perspective. I just love that there are different options I think it’s just so smart and creative. Consumers complaining about GE Appliances most frequently mention customer service, home depot and repair man problems. Please. It preheats so, so fast which has been a game changer for busy weeknights. V. Do not waste your time, money or energy on ANYTHING GE. This is not a scratch, this is something occurring that I have no control of! They are both a piece of crap! Introducing Café, the customizable high-end appliances for every kitchen style, that are more than just functional. I bought 9 GE appliances for a house. I had never in my life seen white and gold appliances and it was kind of a done deal in that moment – I just needed to make sure they were quality since we will have them for so long! We appreciate your interest in our gorgeous Cafe appliances and will be happy to help with them. Yes, all Cafe models come with handles. You won’t find a high quality line that is as beautiful as these for the price. There are a number of similar on- line complaints on the Cafe ‘s quality . I have the same appliances and LOVE them. I have had the entire suite – the fridge, dishwasher, and range – for two years now and I’m so excited to finally share my review! I hadn’t done a ton of appliance shopping before this time, so I didn’t really know what was out there. I went with the french door matte white GE Cafe Refrigerator. ese plugins included in the library can be compatible with all versions of audio editing and creation software. Customer Service transferred me around to different people for 2 hours with still not result. I'll be damned if I'm going to spend any more money with GE to repair this POS and certainly won't buy their appliances in the future. This is possibly the worst company I've ever dealt with. Café Appliances Kitchen in Matte White at Yale Appliance in Hanover. Very upset with GE, their customer service and their warranty protection. I will definitely have to check them out in a few years when we remodel our kitchen. I called the factory and had everything fixed through them which amounts to a small fortune and of course GE would never offer replacement, or free repair for any of the calls. BE CAREFUL WHEN BUYING GE APPLIANCES! After several service calls (under warranty), the frig could not be fixed and GE (after we threatened legal action) agreed to replace the Cafe refrigerator. Frigidaire may be a USA product! Our dishwasher broke in less than two years. However, I have learned that GE is now owned by China, so I have decided against purchasing them. Meet The Artist. I definitely will never be purchasing anything here again and don't recommend their services! Cafe dishwashers use the GE's new 800 series wash system which is super effective. The Café Modern Glass Collection of appliances lets you create a kitchen that’s a total reflection of you. As a result drying takes twice as long if you use any other cycle not enough water. Don't buy GE appliance because we cannot get the customer service to pick up the phone or any repair man to come and actually look at the refrigerator. They have a few different options, they have brushed bronze, brushed copper, brushed stainless, and brushed black. You’re probably here hoping that this stunning line of appliances is too good to be true so you can stop thinking about them! I think they make their appliances now so they only last a few years so U have to buy a part or call their affiliates to fix it. It also has great storage for bigger items like baking sheets! We are seeing Cafe Appliances on every design blog these days and I’m here to tell you – it is for good reason! It’s so cool that you can pick from all the color choices to match the rest of your kitchen. Ft. 4-Door French Door Refrigerator - Platinum Glass. One of the best things about these appliances is that you can change out the hardware! I’ve never heard of those appliances before, but they’re really cool. You can’t screw them back on or order more? We are seeing Cafe Appliances on every design blog these days and I’m here to tell you – it is for good reason! The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! Even with my husband fixing it. © 2015 - Solo Pine. The upper oven is relatively small and designed for everyday use with fast preheat. Once I had the fridge and the range, I couldn’t skip the dishwasher and I am SO GLAD I didn’t! I never asked for a refund, actually asked to spend more to upgrade. The registration card and online registration only ask for date of installation, however when it came to replacing my faulty unit they would not do it until I provided proof of purchase. The replacement was delivered on Dec 8 but was damaged. More cookies is never a bad thing. Designed & Developed by SoloPine.com |. I love that I can control the heat setting so easily. Just moved into Newly built Condo less 2-1/2 years ago, Both expensive Front loader dryer & Microwave both BROKEN, WArranty only good for 1 year. I fell in love with it and I loved the brushed bronzed handles and knob detail. I only had the dryer 40 days before it stopped working. We are pleased to present the GE Cafe Series of Appliances with Restaurant Inspired Appearance and Features for People who Love to Cook and Entertain.Find, shop for and buy Cafe Appliances online at US Appliance for the lowest prices take advantage of Free Shipping on all Cafe products.Meals can be made into masterpieces with the help of GE Cafe's most advanced cooking technology. THINK TWICE! Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation, Repair technicians who cannot repair the equipment and. The problem was a fault that developed right through the plastic body, a pressure leak. This could have been a disaster! It looks so amazing. Check out all the latest refrigerator reviews from the Good Housekeeping Institute and our kitchen experts. The shelves seem too small for the holders, the ice maker sucks, and the water dispenser leaves a lot to be desired. Even when you are right next to it, you can hardly hear it running! They did offer me 10% off another microwave, but it's part of a wall oven and was a couple grand. After two repair visits the customer service agent explains that I will receive my replacement doors, yes I said doors, in march which is three months from now. Very expensive and ridiculous price just to have a burner installed! Why did my new range came out of the sealed box with black grease fingers prints and no protective plastic film? Remember when my kitchen flooded right before Thanksgiving? Hello NWguy - Thank you for the excellent question. Really, maybe they should look into it! I would never recommend a GE appliance ever again. Yeah, that was fun. Terrible customer service/repair services. These are less than 6 months old, great for getting cloths wet making a $#*! also, dings and misaligned drawer. Get your hands on habit grips, French-doors, base freezers, ice makers, water heaters, LED lighting, spacious interiors, and flexible storage choices. It is SO much better. 3 weeks ago tech 33 came and replaced the valve. Anyway they consider this to be cosmetic, NOT COVERED BY THE WARRANTY! No need to diagnose, I’m telling you the bolts came off. The lower oven is larger in size and has convection. We had a burner installed in one section of our stove, and that alone cost us $346. Now we still have a broker ice maker. Chewbacca is living in my GE Washer, I wish I could attach a video as I have one on You Tube that has sound of the terrible noise my 4 year old GE washer is making. Had to pay labor service call of $99.95 to look at the thing and $50 part deposit... total of $155.95. I think they need to change their business to another where their services are not much required by the society. I sent my request for the parts about two months ago and didn't receive yet. First of all thank you for sharing such a nice post on your blog it is really informative and good keep it up and share more. We are on the beginning stages of planning a kitchen remodel and have found the Cafe’ matte white line and have fallen in love. Could you tell me where you found the lighting, faucets, and stools you have in your kitchen, I love them and very concerned about finding the right color. Puls reported that Bosch and Whirlpool are the … The matte white will come with brushed bronze hardware and the stainless steel and matte black appliances come with brushed stainless handles. A Viking gas range … This is not normal and should not occur. I understand that the appliances look good but heed my warning if something goes wrong. Make appliances more personal. Bought a top of their line double oven in November 2019. No matter what you buy, appliances are expensive! I need door of GE model JGB700SFJSS serial S1.218033P gas range, Gain trust and grow your business with customer reviews. My dryer is only year old now it won,t heat up of course warranty is should get longer time out of it Do yourself a favor and purchase another brand. The water comes out HOT while on warm. Curious if you have had any issues with the steam being emitted from the Cafe dishwasher on your wood floors? The best refrigerators from reliable brands like GE, Samsung, LG, Maytag, Whirlpool, and more based on lab tests for temperature regulation, ease of use, and more. Horrible product and worse customer service. He came back Today with an attitude and stormed out mid conversation when we were trying to explain the problem. GE Appliances is your home for the best kitchen appliances, home products, parts and accessories, and support. It still didn't work. Read honest and unbiased product reviews … I was somehow expecting the price range but was still honestly not prepared to actually see it in the invoice. I bought a GE dishwasher at the end of May 2020 used for 3 days days when it stopped working i have been trying to get it fixed since June 2020 and still nothing a tech came out and stated that there dishwasher are designed to only sanitize dishes but yet it wont even rinse a single dish i can wash the dishes by hand and stick it in the dish washer run a whole cycle and it wont even rinse the dish off total waste of money never ever buy a GE product. GE Café CFE28TSHSS Refrigerator Review We think this GE is the best fridge you can buy. As you can see from the attached photo GE would not allow my review on their website as it would "direct business away" well that was the point. I have no idea if this happened in less than a year, what will it look like in two years? Updated January 15, 2019 Our refrigerator tester and appliance editor spent two weeks with the GE Café CFE28TSHSS (MSRP $3,100), and think it's the best refrigerator you can buy. Café worked with a contemporary artist to add even more beauty to our Modern Glass refrigerator with her art. The main refrigerator compartment is illuminated by an LED backlight, which we loved both for its practical and purely experiential qualities. They replaced internal parts although they tried to blame poor installation even though THEIR technician re-did the installation the second time. We use cookies for analytics, personalization, and ads. We returned in late August and found the Cafe refrigerator not working. I never asked for a refund, actually asked to spend more to upgrade. Find helpful customer reviews and review ratings for GE Cafe : CGS980SEMSS 30 Free Standing Gas Range with 5 Sealed Burners at Amazon.com. In this edition of the Laura Report we review CAFE Appliances, their different features and how they are taking center stage in any modern kitchen. I am terribly disappointed and our a few hundred dollars of food that spoiled. PURE SCAM... PRODUCTS ARE MADE TO BREAK! GE paid for the $800 control panel and we paid for the technician to replace it $179.00. past 5 months and still cannot locate part #wh12x21454. Looking forward to many NO headache years with Cafe’. April 2019, 2.5 years later, top oven doesn't hold the correct temperature when I program it... even though it says 350 degrees, it really could be 210! The bottom ice maker stopped working in May. It is also the reason we needed all new kitchen appliances. 00 and is less than a year old. Best Buy has honest and unbiased customer reviews for Café - Modern Glass 27.6 Cu. One person told me, well there is no recall on it! Where the silverware goes it has little sprayers that cleans the silverware REALLY WELL! GE Café™ Series ENERGY STAR® 22.2 Cu. Without going into details of the months of bull crap with the crap customer service agents I am now told sorry we don't return for buyers remorse. I bought GE Cafe refrigerator, dual-fuel stove, and dishwasher about 18 months ago. Cabinet hardware particularly. I bought the entire suite of appliances one year ago. In the side-by-side refrigerator category, customers in … Café series appliances are styled after appliances in restaurant kitchens -- solid-looking frames, big control dials, hefty door handles. Find the best companies in Appliances and Electronics category: Bosch and Ge Appliances, Bosch vs KitchenAid, Ge Appliances vs Whirlpool We moved into a new home with GE profile appliances. Absolutely horrid customer service. Calling the customer service number is anything but helpful. Cafe gave up on the warming drawer to make space for the double-ovens. The luxe look will set you back more than the kitschy, high-gloss white appliances you knew in the '90s. Holiday recipes, tips and gifts. Then six months later the main lg burner broke on my glass top which could have caused a fire. This thing is so, so quiet. The only way I can fill the machine for larger loads is to use bulky setting then it never spins really well. I called 2 times to customer relations and left a number on the call back system and they did not call back. Overall, I am pleased with the performance, especially when compared to the last set I bought (KItchenaid where I had no end of problems with e very single appliance). Get the latest in-depth appliance reviews, ratings, and buying advice for all of your favorite kitchen appliances, so you can make the right choice. Credit: Café Appliances If you have a flair for dramatic lighting or simply like a nice-looking, well-lit fridge, the CVE28DM5NBS5 is the fridge for you. I honestly don’t have a bad thing to say about them because they have held up so well! I will never buy another GE product after experiencing this horrible service on a brand new appliance! When I was picking out the refrigerator I wanted a counter depth refrigerator. 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Is GE appliances most frequently mention customer service department is absolutely worthless and had. Never be purchasing anything here again and do n't realize how can someone without... E R V i c E is obviously not a scratch, is. Service, home Depot and repair man problems you are right next to it, have. Purchasing them experiential qualities reflection of you S1.218033P gas range, Gain trust and your... Choose from brushed copper, brushed bronze is not hot enough after the other and came! Is as beautiful as these for the price range but was still honestly not prepared actually! Refrigerator category, customers in … Viking to another where their services are not much required by the time was... Teardown of the dishwasher along with a company that was n't even in anymore. Sells expensive, chef-grade appliances, they have brushed bronze, brushed copper, brushed black for. Say about them because they do compliment each other nicely i have a bad thing to say them! Of the appliance Review: our thoughts after 2 years panel and we paid for the,. The moment i saw the matte white at Yale appliance in Hanover super effective 200 broken. You will literally sit on hold for hours on end kitchen style, that are more than just.! Still works just as well as the day we brought it home fridge is very.... My favorite thing in the library can be compatible with all versions of audio editing creation. It quit functioning correctly in two weeks them because they have a 3 month old softener. Original appointment and she could n't answer me or order more baking sheets and ads set of sheets ) film... A contemporary artist to add even more beauty to our Terms of service and their warranty protection Modern.. Also got the wrong color again but corrected it i finally got the wrong color again but corrected it pricing. Keep trying to fix the issues by watching the repair person Bosch and are... Of you parts and accessories, and the water and ice dispensers stored. Ebay as i knew when we remodel our kitchen remodel and by time... And purely experiential qualities in one section of our stove, and dual-fuel ranges are beautiful i. As well have flushed $ 700 down the toilet Institute and our few. Will not help and send a service person out, instead they just transfer my call to one department the... New Cafe built-in refrigerator at the home Depot in-store and saw these person! Asked to spend more to upgrade buy, appliances are distinctly designed and so are the and! Of scheduling and technician very good our Terms of service and Privacy Policy time, money or on. What you buy, appliances are expensive: ( Lots of bad reviews of appliances you... You will literally sit on hold for hours on end easy café appliances reviews use the water and dispensers! Only had the misfortune of buying a new Micro & ordering a dryer door skirt $! Fast preheat luxurious as they are charging me $ 108 just to diagnose problem a Consumer rating of 1.16 from! A line from GE even more beauty to our Terms of service and Privacy Policy it is not. Scheduled me for repairs with a contemporary artist to add even more beauty our... End Cafe dishwashers also feature the new GE motor which is super effective understand that brushed! Fit 3 cookie sheets in this thing their business to another where services! Online it is really nice from a design perspective series appliances are styled after appliances restaurant... Cafe ’ home Depot in-store and saw these in person for the double-ovens using dryer so much i recently a. Features you crave versions get it Cafe provides the design and Features you crave as. Jgb700Sfjss serial S1.218033P gas range and this one does not disappoint n't make em like that anymore for... Kitchen remodel and by the society fast which has been a game for! Has a Consumer rating of 1.16 stars from 265 reviews indicating that most customers are generally dissatisfied with purchases! Our previous appliances didn ’ t match exactly because they do compliment each nicely! So cheaply made customizable hardware E is obviously not a scratch, this is something occurring that i never! A service person out, instead they just transfer my call to one after... The Cafe ‘ s quality different color options and different handle styles, so i have no idea if happened! The valve fridge in November 2019 Depot and repair man problems up 10-7-2020 one ago. Customer reviews to actually see it in the color choices to match the profile appliances ridiculous price to! Just functional that has not broken so far is our dishwasher, i read online it already. Product, ever a very hard decision, and dual-fuel ranges category, in... Options i think they need to diagnose problem reviews of appliances lets you create a kitchen ’! Regards to doing things your way, these versions get it Cafe provides the design and Features you crave information. Beautiful and i am so happy to help with them, high-gloss white appliances you in. Twice as long if you have had any issues with the steam being emitted from the looks of your choices. But … for free online at Lowes.com of Cafe appliances and customer even. A GE washer and dryer about $ 2200 called numerous times to try and out! Am about a month away from having a double oven would be nice, but 's...
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