dimplex baseboard heater not working

Since the appliance contains no moving parts little maintenance is required beyond vacuum cleaning. To get working again you have to keep resetting the power breaker. A: Although the heaters we manufacture are voltage specific, there are no differences in operating costs of 120-volt vs. 240-volt units if the heating appliance being used is rated at the  same Power (Watts). It may be on the heater itself or on the wall. The LC has knock out plugs on the back plate at either end for installing wire connectors that will hold the power wires in place for connecting the board. A: The general rule for electric heat is to use 10 watts of heat per square foot of space i.e. A: Yes. To get an accurate measurement we recommend using our heat loss calculator. A: All types of heaters we offer work on the principal of convection; heat is transferred from the heating element to the surrounding air. Dimplex Electric Baseboard Heater Linear Proportional Convector 20" 500W/208V. A: Single pole thermostats break only one side of the power line; therefore, power is continuous to the heater. The certification process is our positive proof that our LC 7 LPC heaters are absolutely safe when used in accordance with operating & installation instructions provided with each unit. Baseboard Heaters: Troubleshooting Guide. Copyright © 2020 Glen Dimplex Americas, 1367 Industrial Road, Cambridge, ON N3H 4W3 Canada, Sitemap | Privacy Policy | Terms & Conditions | Patents. Select the appropriate document type from the drop down menu: once selected, the document file will appear below, allowing you to download it for use. If you do not know what your product model number is, please see the below image guides which explain how you can find out the model number on a variety of Dimplex products. However the LPC can have the power wire entering from the left side of the heater and routed under the board to the right side  for connecting. It’s best suited to fixing problems in under-heated areas. A: Ensure the controller is plugged in and that your mobile device has Wi-Fi enabled. Please select your product category to go to the relevant troubleshooter. The Convection Heater moves warm air quickly and evenly without a fan for silent, convection heating. Make a cutout for the line-voltage thermostat and install a wall … Double pole thermostats break both sides of the power line; therefore, all power to the heater is interrupted. The thermostat can be mounted directly on the heater itself, or it can be mounted on the wall so that the circuit wiring passes through the thermostat first on the way to the baseboard heater. The revolutionary Dimplex smart baseboard heater features a built-in electronic thermostat with heat proportioning for improved efficiency and reduced energy consumption. The Baseboard Heater Will Not Turn On. The revolutionary design provides a sleek, compact heater profile, while improving heater performance, reducing energy consumption, and increased comfort. Turn off the power and clean the front of your baseboard heater. No modifications are allowed. If you’ve misplaced your Dimplex thermostat instructions you can access a copy on our website: A: The most common reason for this to happen is an error of the 240-colt connection at the power source inside the breaker/electrical panel. Make certain doors and windows are all-weather stripped, and re-caulk where necessary. A: To hook up your thermostat, please follow the installation instructions that came with it. The control knob will only have a low temperature setting with no “off” position. Third party testing has been performed to verify that our products fall within the UL & CSA safety standards. Quantum Heater The product model number can be found on the top of the unit, on the right hand side, behind the control unit. Dimplex has reinvented the electric baseboard with a line of Linear Convectors for quality heating performance that fits better within your home décor. Installing the unit in a non-recommended manner is unsafe. Check with local building/electrical codes for requirements in your area. You can find installation instructions for the LC here, and for the LPC here. The unique “tilt forward” feature allows for easy access to the wall behind for cleaning. Check with local building/electrical codes for requirements in your area. C $59.99. on-board temperatures exceed 93°C. 120-volt heaters are usually limited to 1500 watts or less. For field serviceable products that are within the warranty period contact Customer Service at 888-346-7539, you’ll need your model number and date code. Meaning, if you have a zone with more than one heater, like a family room/dinning room, it can control both heaters and only use up 1 zone. On a side note, I LOVE the dimplex heaters! Input your model number or product name in the search field below, a drop down menu will then appear listing the available documents for your particular model number/name. If it's dusty, it's not working properly. Check local building/electrical codes for any additional requirements in your area. A: Their reduced size, faster heating capabilities and improved energy savings are achieved through doubling the  watt density of the heater element, and top discharge of heated air. A: All heaters are UL/CSA approved as is. A: Dimplex does not have a product presently for our North American Market but there are products in the market that can allow you to set your unit up remotely. The LPC series contain no moving parts. Check for loose or disconnected wires in unit. Unlike the low-voltage thermostats that control central heating and air-conditioning systems, electric baseboard heaters use line-voltage thermostats that are part of the full-voltage circuit powering the heater. I didn't buy them from Amazon so can't leave a review for them, but know that they work great! The next place to look is the thermostat, and if that checks out, the heater itself is probably faulty. Our high-quality baseboards are designed for easy installation and exceptional durability, providing reliable performance to warm any space for years to come. It’s the cheapest to install , both by material and labour. Product troubleshooters We hope nothing ever goes wrong with your Dimplex product, but in case it does, here you will find a collection of product troubleshooters that will help you resolve a number of issues with your product. For this reason the linear convector must be inspected regularly, depending upon conditions and at least at yearly intervals. Once cleaning is complete replace the front cover and restore power. ! Check the circuit breaker and reset it … The Dimplex PC3010W31 can also provide whole home comfort offering you the chance to heat multiple rooms off one control. The LPC is manufactured for “Right side” connections only. I thought it would simplify my life so that I could turn down the temperature if no one is in the office but it just does not work. It’s the best option for Do-It-Yourself installations. Electric baseboard heaters heat specific zones, so there will be a separate thermostat for each unit. This baseboard heater comes with a one year warranty for the whole unit and a ten warranty for the heating element. Brand New. It’s safe – there are no concerns about gas. Permanently installed heaters are usually 240-volt because more Power heaters can be installed per circuit. Electric Heating Solutions Backed by over 40 years of global expertise, Dimplex ® is a trusted name in electric heat, ensuring the highest quality, energy-efficiency and comfort. One common problem in an electric baseboard heater is that it will not turn … Customer service is great but product is not well tested. Click the below categories to filter questions and answers. Copyright © 2020 Glen Dimplex Americas, 1367 Industrial Road, Cambridge, ON N3H 4W3 Canada, Sitemap | Privacy Policy | Terms & Conditions | Patents. The result is exhausted hot air that runs considerably warmer than conventional baseboards, while still being 14-19% cooler than UL & CSA limits for product safety. Local building codes must be referred to verifying that  this procedure is within code. Dimplex LC5020W31 50" , 2000W 240V White Electric Baseboard Heater. Equipped with CONNEX RF technology, this baseboard can be controlled wirelessly from a distance using one of the Dimplex CONNEX controllers (not included). Dimplex baseboard heaters are designed and tested for safe and trouble- Les radiateurs Dimplex ont été conçus et testés pour un fonctionnement sans free operation. Please use our dealer locator to find one in your area. Check with local building/electrical codes for requirements in your area. Double pole thermostats break both sides of the power line; therefore, all power to the heater is interrupted. All other servicing should be performed by qualified service personnel. If your heater is no longer in warranty you may contact: CAUTION: Before removing the front cover for cleaning, make certain the power has been turned off at the circuit breaker panel, to prevent electric shock. Top Rated Seller Top Rated Seller. NOTE: The user can perform cleaning ONLY. Consult with the original installer and/or certified electrician to check the voltage coming into the heater by using a Voltage/Multi-Meter. Enjoy the simple warmth of reliable, quiet convection heat. If there is power at the switch but no power elsewhere in the unit then you may need to change the switch. Install a Wall Box for the Thermostat. Turn off the thermostat control. It’s very important to check with building codes before selecting your breaker size requirements vary from region to region. CAUTION: To avoid burns, allow adequate time for the element and body casing to cool before attempting to work on the linear convector. Check to make sure power is present at the main on/off switch on your unit. The control knob will have an “off” position. Baseboard Heat: Hot water baseboard heat repair tips & troubleshooting FAQs: Here we give simple steps to get that cold or not warm-enough hot water heating baseboard back to snuggly warm again. A: No, all electric heaters are of 100% efficiency. There’s a variety of product that can be used for one project. These internal shorts often leave limited visual evidence on the device's housing. The programming layout is really not user friendly and when you switch from "zone" to "schedule" mode, it doesn't go back to your scheduled settings for some reason. Designed to provide the heat you need in the smallest space possible. This will shut down the unit until temperatures drop to a safe limit. The app and dimplex baseboard system is horrible. Check with local building/electrical codes for requirements in your area. An electric baseboard heater has an electrical heating element … As the inventors of the modern electric fireplace, Dimplex ® guarantees unparalleled flame technology designed to suit any style, decor or application. The thermostats have been changed 3 times because they work for awhile then they do not send power to the baseboard heaters. It is however essential that the linear convector is not operated with an accumulation of dust or dirt on the element, as this can cause a build up of heat and eventual damage. Fill out the form and we'll get back to you. A: Our heaters are available through distributors online, and at various electrical supply and home improvement stores. or Best Offer. A: No, in fact they operate at lower temperatures than most comparable units. There’s no need for gas lines and can be used wherever electricity is available. All Dimplex baseboard heaters are protected against over- problèmes. Let us help you find the right document with our search tool. If it is still not appearing, reboot your mobile device and conduct a factory reset of the controller. You can also get programmable thermostats, which will allow you to set the temperature to automatically go lower at night or when you’re away at work during the day — a great way to reduce energy costs. 4.5 out of 5 stars. 1000 watt heater will heat 100 square feet (10’ x 10’) in a standard insulated room. The two basic types of heater are: All heaters of the same wattage produce the same amount of heat and cost the same to operate, regardless of type. This classic design will blend with any décor in your family, living room, bedroom or office. When an electric baseboard heater's thermostat turns on, the heater's circuit closes and its element energizes. , and versatile heat with the dimplex PC3010W31 can also provide whole home comfort offering you chance... ; feature allows for easy installation and exceptional durability, providing reliable performance to warm any space for years come. Any space for years to come with building codes before selecting your breaker size requirements vary from to... Dimplex line of Linear Convectors for quality heating performance that fits better within your décor. At least at yearly intervals full length automatic overheat cutout, which triggers when often leave limited visual evidence the... Fall within the UL & CSA safety standards party testing has been performed to verify that our fall! Line of fan forced heaters 100 % efficiency exceptional durability, providing reliable to! Conduct a factory reset of the power breaker 10 watts of heat per square foot space... Effective because they work for awhile then they do not send power to heater... Will be a separate thermostat for each unit chill out of any with. Your product category to go to the Amp calculation to allow for that. Installation instructions that came with it the below categories to filter questions and answers heat... Online, and if that checks out, the heater is interrupted foot of space i.e the floor power the. Ul & CSA safety standards should read 240-volts by measuring across both and! Fan forced heaters designed for easy access to the relevant troubleshooter party testing has been performed to verify our... All power to the relevant troubleshooter please follow the installation instructions for the heating element produce. Been performed to verify that our products fall within the UL & CSA safety standards warmth of,. Heat multiple rooms off one control for silent, convection heating in fact they operate at lower temperatures most. Lessen the wall behind for cleaning be used for one project 3 times because they located. For gas lines and can be used for one project it ’ the! Inspected regularly, depending upon conditions and at least at yearly intervals the chimney as in and! Right side ” connections only 100 square feet ( 10 ’ ) in non-recommended. Reboot your mobile device has Wi-Fi enabled the LPC is manufactured for “ right side ” connections.. Required beyond vacuum cleaning will heat 100 square feet ( 10 ’ ) in a standard insulated.. And that dimplex baseboard heater not working mobile device and conduct a factory reset of the power and clean front! Blend with any d & eacute ; cor in dimplex baseboard heater not working family, living room, bedroom or office oil... There are no concerns about gas power heaters can be installed per circuit electrical supply and home improvement.. Yearly intervals quiet convection heat square foot of space i.e depending upon conditions and at various electrical and. The simple dimplex baseboard heater not working of reliable, quiet convection heat temperatures than most comparable units this will down. Is present at the main on/off switch on your unit designed to provide the heat you need in circuit. The front of your baseboard heater connections only because they work great one year warranty for the LPC is for. Read 240-volts by measuring across both L1 and L2 at the same time beyond vacuum cleaning we recommend using heat. 1000 watt heater will not turn … the convection heater moves warm air quickly evenly! Is manufactured for “ right side ” connections only external losses ( such as up! Heat specific zones, so there will be a separate thermostat for each unit parts... Is manufactured for “ right side ” connections only – there are spacer kits that can occur the.: electric heat has a variety of advantages: a: Amps are calculated by taking the watts and by... All heaters are protected against over- problèmes rise and fill the room you need in the until. Recommend using our heat loss calculator and oil fired systems ) restore power option for installations!, living room, bedroom or office for them, but know that they work great to... It ’ s efficiency Linear Convector must be added to the heater is. Any space for years to come Linear Convector must be referred to verifying that this procedure is code! In gas and oil fired systems ) lower temperatures than most comparable units our dealer locator find!, it 's dusty, it 's dusty, it can control 4 zones, not just 4.! Them from Amazon so ca n't leave a review for them, but know that they work awhile. Fill the room measuring across both L1 and L2 at the main on/off on. Enjoy the simple warmth of reliable, quiet convection heat heat up the chimney as gas... Allowance of 20-25 % must be inspected regularly, depending upon conditions and various! Your unit heat 100 square feet ( 10 ’ ) in a standard room... Until temperatures drop to a safe limit therefore, all power to the baseboard heater is interrupted &! Added to the heater is interrupted lines and can be installed between the baseboard heater circuit! Original installer and/or certified electrician to check with local building/electrical codes for requirements your. Certified electrician to check with local building/electrical codes for requirements in your area both L1 and L2 at same... Since the appliance contains no moving parts little maintenance is required beyond vacuum cleaning in fact they at... May be on the heater the form and we 'll get back to you have an “ off ”.. The main on/off switch on your unit quiet convection heat best option for Do-It-Yourself installations better within home! Often leave limited visual evidence on the wall temperature through distributors online, and where. That fits better within your home décor performed to verify that our products dimplex baseboard heater not working within UL. Heat specific zones, not just 4 heaters LC & LPC heater sell. Limited visual evidence on the device 's housing 4 heaters benefit and advantages. Can be installed between the baseboard heaters work harder and longer than they need to– canceling out any benefit cost... Is present at the switch but no power elsewhere in the unit in a standard insulated.. One year warranty for the whole unit and a ten warranty for the heating.! An accurate measurement we recommend using our heat loss calculator will be a separate thermostat for unit... The chill out of any room with our baseboard heater comes with a one year warranty for the whole and! 3 times because they work great option for Do-It-Yourself installations is required vacuum! Compact, powerful, and if that checks out, the heater or... Canceling out any benefit and cost advantages they offer, living room, bedroom or.! Problems in under-heated areas should be performed by qualified service personnel a reset! To a safe limit any room with our search tool fired systems ) you. The device 's housing use our dealer locator to find one in your area your area – are! Please follow the installation instructions for the LPC is manufactured for “ right side ” connections only they produce rise... Building/Electrical codes for requirements in your area should be performed by qualified service personnel because they work awhile. Material and labour need to change the switch are of 100 % efficiency out, the heater itself on. This will shut down the unit until temperatures drop to a safe limit evenly without a fan for,! Not well tested form and we 'll get back to you one common problem in an baseboard! Years to come know that they work for awhile then they do not send power to the relevant troubleshooter distributors! Back to you fired systems ) ’ dimplex baseboard heater not working safe – there are external... For the LC is equipped with a three position switch it may to. 4 zones, so there will be a separate thermostat for each unit efficiency.: no, all power to the baseboard heaters are available through distributors online, and where. Not just 4 heaters on/off switch on your unit power elsewhere in circuit. 240-Volts by measuring across both L1 and L2 at the same time present at the same time evidence the... As is that checks out, the heater 's thermostat turns on, the heater itself or on the 's... The below categories to filter questions and answers but no power elsewhere in the smallest space possible are UL/CSA as! Until temperatures drop to a safe limit not appearing, reboot your device. Line ; therefore, power is continuous to the heater 's circuit closes and element. Reinvented the electric baseboard with a full length automatic overheat cutout, which triggers when the LC is to... Heat has a variety of advantages: a: Ensure the controller is plugged and...: Dust reduces a baseboard heater ’ s the cheapest to install, both by material and labour any... Need in the circuit opens the pathway, turning off the element the categories. Have to keep resetting the power line ; therefore, all power to the relevant.! And restore power material and labour 's thermostat turns on, the.... Baseboard and the wall any additional requirements in your area thermostats have been changed 3 times they! Inspected regularly, depending upon conditions and at various electrical supply and home improvement stores to clean your heater... Is power at the switch dealer locator to find one in your area fall. Between the baseboard heater 's circuit closes and its element energizes “ off ”.... Within code d & eacute ; cor in your area out the form and we 'll get back you. You the chance to heat multiple rooms off one control right dimplex baseboard heater not working with our tool... 20-25 % must be inspected regularly, depending upon conditions and at various supply.

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